Terms and Conditions – FlexCitiesTr
Last Updated: 2026
These Terms and Conditions govern your use of this website and services operated by FlexCitiesTr (“we”, “us”, or “our”). By accessing this Website or purchasing any FlexCitiesTr service, you agree to these Terms and Conditions.
If you do not agree, you must not use this Website or our services.
1. Introduction
These Terms apply between you (“User”, “you”, or “your”) and FlexCitiesTr, the owner and operator of this Website and all coaching services.
By accessing or using this Website, you agree to comply with these Terms.
You must be at least 18 years old to use this Website and purchase our services.
2. Intellectual Property
All content provided by FlexCitiesTr, including but not limited to:
• Training programs
• Nutrition guidance
• Videos
• Text
• Graphics
• Logos
• Branding
• Coaching materials
is the intellectual property of FlexCitiesTr and is protected under copyright law.
You may use this content for personal use only.
You may NOT:
• Copy
• Share
• Sell
• Reproduce
• Distribute
• Modify
any FlexCitiesTr content without written permission.
By submitting progress photos, testimonials, or media, you grant FlexCitiesTr permission to use this content for marketing and promotional purposes.
3. Medical Disclaimer
FlexCitiesTr is not a licensed medical provider, doctor, or dietitian.
All information, coaching, training, and nutrition guidance is provided for educational purposes only.
You agree that:
• You will consult a physician before beginning any fitness program
• Exercise carries inherent risk
• You participate voluntarily
FlexCitiesTr is not liable for injuries, medical issues, or damages resulting from participation.
4. Personal Responsibility
You acknowledge that:
• Results depend on your consistency and effort
• FlexCitiesTr does not guarantee results
• You assume full responsibility for your participation
You agree to provide accurate health and personal information.
5. Coaching Services
FlexCitiesTr provides:
• Online fitness coaching
• Personalized training programs
• Nutrition guidance
• Accountability coaching
• Support and progress tracking
These services are educational and guidance-based.
6. Payments and Billing
All payments are processed securely through third-party payment providers such as Stripe.
Payments may include:
• Monthly subscriptions
• Coaching packages
• One-time payments
All payments are billed in advance.
By purchasing, you agree to pay all associated fees.
7. Refund Policy
FlexCitiesTr does not offer refunds.
This is due to immediate access to coaching systems, intellectual property, and customized services.
You may cancel future billing at any time.
Cancellation prevents future charges but does not refund previous payments.
8. Cancellation Policy
You may cancel your subscription at any time.
After cancellation:
• You will retain access until the end of your billing period
• You will not be charged again
Subscriptions cannot be paused.
9. Acceptable Use
You agree not to:
• Use the Website unlawfully
• Attempt to hack or disrupt services
• Copy or steal coaching materials
• Harass or abuse FlexCitiesTr
Violation may result in termination of service.
10. Termination of Service
FlexCitiesTr reserves the right to suspend or terminate services if:
• Terms are violated
• Abuse occurs
• Fraud is suspected
No refunds will be issued upon termination due to violations.
11. Results Disclaimer
FlexCitiesTr does not guarantee specific results.
Results depend on:
• Individual effort
• Consistency
• Compliance with program guidance
Testimonials represent individual experiences and do not guarantee outcomes.
12. Limitation of Liability
To the fullest extent permitted by law, FlexCitiesTr is not liable for:
• Injuries
• Health complications
• Loss of income
• Indirect damages
• Consequential damages
Participation is voluntary and at your own risk.
13. Website Availability
FlexCitiesTr does not guarantee uninterrupted Website access.
We reserve the right to modify or discontinue services at any time.
14. Third-Party Services
FlexCitiesTr may use third-party services including:
• Stripe
• Email providers
• Website platforms
FlexCitiesTr is not responsible for third-party system failures.
15. Privacy
Your use of this Website is also governed by our Privacy Policy.
16. Changes to Terms
FlexCitiesTr reserves the right to update these Terms at any time.
Updated Terms take effect immediately upon posting.
17. Governing Law
These Terms are governed by the laws of:
Ontario, Canada
Any disputes shall be resolved in Ontario courts.
18. Contact Information
Business Name: FlexCitiesTr
Email: [email protected]
Location: Ontario, Canada
Privacy Policy – FlexCitiesTr
Last Updated: 2026
FlexCitiesTr (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using our Website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
Personal Information
• Full name
• Email address
• Phone number
• Billing information
• Payment information (processed securely via third parties)
• Address (if provided)
Fitness and Health Information
• Age
• Height
• Weight
• Fitness goals
• Progress photos
• Health information voluntarily provided
This information is used strictly to deliver coaching services.
2. How We Use Your Information
We use your information to:
• Provide coaching services
• Create personalized training and nutrition plans
• Process payments
• Communicate with you
• Provide customer support
• Improve our services
• Send updates and service-related information
We do NOT sell your personal information.
3. Payment Processing
Payments are processed securely through third-party providers such as Stripe.
FlexCitiesTr does NOT store your full credit card information.
Payment providers handle your payment data securely.
4. How We Protect Your Information
We take reasonable security measures to protect your personal data.
This includes:
• Secure platforms
• Encrypted payment processing
• Limited access to personal data
However, no system is 100% secure, and you acknowledge this risk.
5. Progress Photos and Testimonials
If you provide:
• Progress photos
• Testimonials
• Transformation photos
You grant FlexCitiesTr permission to use them for:
• Marketing
• Social media
• Website content
We will not share personal identifying details without consent.
You may request removal at any time.
6. Email Communication
We may send emails regarding:
• Coaching services
• Account updates
• Important information
You may unsubscribe from non-essential emails at any time.
7. Cookies and Tracking
Our Website may use cookies to:
• Improve user experience
• Analyze website performance
• Track website traffic
You can disable cookies in your browser settings.
8. Third-Party Services
We may use trusted third-party services including:
• Stripe (payments)
• Website hosting platforms
• Email providers
• Analytics tools
These services have their own privacy policies.
We are not responsible for third-party privacy practices.
9. Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations.
You may request deletion of your personal data.
10. Your Rights
You have the right to:
• Access your personal data
• Request correction
• Request deletion
• Withdraw consent
To request this, contact us at:
11. Children's Privacy
FlexCitiesTr services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page.
Continued use of the Website constitutes acceptance.
13. Contact Information
Business Name: FlexCitiesTr
Email: [email protected]
Location: Ontario, Canada